Review Guidelines

Online review submissions at SpaNation.ca are a key component for both the user and the companies they review. Please abide by the following SpaNation.ca guidelines and standards, so we can keep the published reviews in our community accurate and fair.

User Guidelines and Standards

  • You must be 18 years of age or older to post a review.

  • The review must be a first-hand account of your personal experience with the company.

  • Please only post (1) review per company.

  • Reviewers must not have any direct affiliation with the company or be a present or past employee, manager, director or owner.

  • Do not include abusive language such as profanity or anything sexually explicit.

  • Reviews must not contain spam, surveys, contests or any other advertising materials.

  • Do not include any personal information or messages.

  • Reviews must not violate any third-party right, including, but not limited to, right of privacy, copyright, trademark, patent, trade secret, or any other intellectual property or proprietary rights.

  • Any irrelevant content or reviews not adhering to these guidelines will be deleted by SpaNation.

  • All reviews become the property of SpaNation.

Company Guidelines and Standards

  • Company owners, directors, managers, or past or present employees must not review their own business and are discouraged from reviewing any competitors.

  • Please respond to any customer feedback in a positive and respectful manner.

  • SpaNation will not delete any valid reviews of any company even if they are negative, so long as the review falls within our posting guidelines.

  • Keep the identity of any customer review private when addressing any concern.

  • If you believe someone posted a fraudulent review of your company or content that is a direct infraction of our review posting policy or an infringement on your rights, please notify us immediately: info@spanation.ca

SpaNation.ca Guidelines and Standards

  • All reviews published on SpaNation.ca are the sole opinions of the individual reviewer and not of SpaNation or any of its subsidiaries, affiliates, officers, directors, employees or other representatives.

  • SpaNation does not endorse any of the opinions expressed by reviewers or any company response and is not affiliated with any of the companies listed or reviewers submitting comment.

  • By submitting review or response on SpaNation.ca by electronic mail, or postings on this website, you acknowledge and agree the submissions are non-confidential and non-proprietary and that we may at our discretion provide attribution of your comments or reviews.

  • SpaNation is not responsible and assumes no liability for any electronic mail, or review submission posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is SpaNation liable for any defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity contained in any electronic mail, or review submission posted.

  • If it is determined that you retain moral rights (including rights of attribution or integrity) in any submission, you hereby declare that you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the submissions; and you forever release SpaNation, and its successors, from any claims that you could otherwise assert against SpaNation by virtue of any such moral rights.

  • To report any violation of any of these guidelines and standards, please contact SpaNation support: info@spanation.ca